top of page

TECH SUPPORT

We're here to help you every step of the way. The services below are just a few examples of what we offer the general home user. Contact us for more information pertaining to any of these services.

  • Purchasing Assistance & Guidance

  • New Installs

  • Data Transfer

  • Backup Solutions

  • Virus Protection

  • General Troubleshooting

  • System Reloads

  • Printer Installations

  • Computer Instruction

  • Assistance with Google Home & Amazon Alexa

  • Remote Support

EXAMPLE OF A TYPICAL SCENARIO & SERVICE CALL

In today's society it is common for homeowners to shop around for better deals on Internet service or bundled packages. When a change is made, the new service provider installs their modem/router in the home. As a result, there's a strong chance the WiFi network name may change. The homeowner signs off and the installer moves onto the next job. What the homeowner fails to realize is when the WiFi network name changes, wireless devices such as Amazon Alexa, Google Home, Sonos and Bose wireless music systems and others will no longer respond. Many times the homeowner needs assistance to get things working again. This is a common problem we see all the time. This is just one example of how we can help!

bottom of page